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New York, NY

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New York, NY

[UI/UX]

Nera

Nera

INDUSTRY

Footwear

ROLE

UI/UX Design
Brand Design
Creative Direction

IMPACT

45% increase in average session time.

12% increase in return visits within two weeks.

87% reduction in dead clicks over 250+ sessions.

THE CONTEXT

Nera is a luxury footwear brand that blends generational Italian craftsmanship with contemporary design. The brand had a unique story to tell, but their e-commerce website was entirely template-based and was hurting site performance.

The original site was built from mismatched Shopify template blocks. Critical buttons that led users through a conversion flow were unclear or unlabeled, leaving users unsure of where to go next.

Through a performance audit, I saw that almost 40% of users on the site attempted to click areas that weren’t a tap target.

Nera needed an e-commerce experience that was equal parts editorial, elegant, and easy-to-shop. The challenge was to create a high-touch environment that felt as crafted as the footwear itself, while still optimized for a fluid purchasing experience.
CLASSIC MEETS CONTEMPORARY

To bring Nera’s design philosophy to life, we looked beyond traditional e-commerce patterns and drew inspiration from vintage Italian newspapers that evoked the brand’s heritage.

The resulting design structure embraced an intentionally asymmetric grid system, typographic storytelling, and layered content blocks to create a rich, editorial feel that felt immersive.

To balance brand expression with usability, we integrated frictionless quick-preview panels directly into the product grid. This allowed users to explore details, sizing, and imagery without losing their place or breaking their flow.
THE IMPACT

By embracing the visual rhythm of editorial design, we gave users a differentiated experience and a reason to explore and connect with the brand.

Post-launch, we observed a 45% increase in average session time, signaling improved UX that retained user interest and led to a lift in conversion.

Previous usability issues were solved leading to a 87% reduction in dead clicks across 250+ tracked sessions. Return visits increased by 12%, pointing to stronger brand interest and recall.

The result is a digital experience that balances expression and efficiency. Crafted to convert and built for longevity.

Want to get in contact? Let's talk!

© 2025 Leo Chang

New York, NY

Want to get in contact? Let's talk!

© 2025 Leo Chang

New York, NY

Want to get in contact?
Send me a message.
Let’s talk!

© 2025 Leo Chang

New York, NY